Terms of Service

TERMS OF SERVICE

Please read this terms of service agreement carefully, as it contains important information regarding your legal rights and remedies.

Last Revised: 2021-12-03 (Updated April 2025)

1. OVERVIEW

This Terms of Service Agreement ("Agreement") is entered into by and between Maiden Century Inc. registered address 228 Park Ave S #508042 New York, NY 10003-1502 , United States, New York ("Company") and you, and is made effective as of the date of your use of this website https://www.maidencentury.com ("Site") or the date of electronic acceptance.

This Agreement governs your use of the Site https://www.maidencentury.com and the SaaS Products (as defined below) accessed or purchased through it, including all web-based platforms, SaaS offerings, and Excel Add-ins provided by the Company (collectively, the "SaaS Products").

Whether you are simply browsing or using this Site or purchase SaaS Products, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement our Privacy policy. The terms "we", "us" or "our" shall refer to Company. The terms "you", "your", "User" or "customer" shall refer to any individual or entity who accepts this Agreement, uses our Site, has access or uses the SaaS Products. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Company may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the SaaS Products after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.

If you do not agree to be bound by this agreement as last revised, do not use (or continue to use) this Site or the SaaS Products.

2. ELIGIBILITY

This Site and the SaaS Products are available only to Users who can form legally binding contracts under applicable law. By using this Site or the SaaS Products, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the SaaS Products found under the laws of the United States or other applicable jurisdiction.

If you are entering into this Agreement on behalf of a company or any corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, Company finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement.

3. RULES OF USER CONDUCT[SR1] [KA2]

By accessing or using this Site you agree that your activities will at all times comply with (i) this Agreement and (i) all applicable local, state, national and international laws, rules and regulations. Without limiting the foregoing, you agree that you will not:

3.1  Engage in unlawful or unauthorized activity

  • Attempt to gain, or facilitate others in gaining, unauthorized access to the Site, its related systems, networks, APIs or data.
  • Scrape, crawl, mine, harvest or otherwise collect information or data from the Site, our APIs or our users except as expressly permitted in writing by Maiden Century.
  • Use the Site, its Content, or any data derived from it to build or train competing products or services.

3.2 Disrupt or interfere with Site operations

  • Introduce or transmit malware, viruses, worms, Trojan horses, logic bombs, crypto‑miners or any code, files or programs intended to damage or impair software, hardware, data, systems or networks.
  • Overload, flood, mail‑bomb or otherwise interfere with or disrupt any network, equipment or server connected to or used to provide the Site.

3.3 Misuse or misappropriate content or data

  • Reproduce, distribute, publicly display, sell, lease, license, or otherwise exploit any portion of the Site or Company Content except as expressly authorized.
  • Remove, alter or obscure proprietary notices or security features embedded in the Site.

3.4  Violate third‑party rights or applicable law

  • Infringe or misappropriate any intellectual property, contractual, privacy or publicity right of any person or entity.
  • Use the Site to send unlawful or unsolicited bulk communications (including spam) or to facilitate phishing, fraud or other deceptive practices.

Maiden Century reserves the right to investigate violations of these Rules of User Conduct and to suspend or terminate access to the Site where, in its sole discretion, user activity poses a risk to the security, integrity or lawful use of the Site or its data.

4. INTELLECTUAL PROPERTY

In addition to the general rules above, the provisions in this Section apply specifically to your use of Companies Content posted to Site. Companies Content on this Site, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein ("Companies Content"), are owned by or licensed to Maiden Century Inc. in perpetuity, and are subject to copyright, trademark, and/or patent protection.

Companies Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Company. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.

5. COMPANIES USE OF USER CONTENT

This Section applies only to data, files, and other content that you intentionally submit through the IDEA or EDGEtimates (i.e. SaaS Products) for the purpose of receiving analytics services (collectively, “Analytics Data”).

5.1 Your Responsibility. You are solely responsible for your Analytics Data and for ensuring that submitting it does not violate any law or third‑party right.

5.2 Confidentiality and Privacy. Unless we expressly agree otherwise, Analytics Data is not submitted in confidence; however, the Company will not publicly disclose Analytics Data except in aggregated or deidentified form as described in our Privacy Policy.[SR3] [KA4]

5.3 Limited Licence to Company. You grant the Company a nonexclusive, worldwide, royalty free licence to host, store, process, analyze, and create derivative works from the Analytics Data strictly for the following purposes:

a)        providing the analytics functionality you have requested;

b)        maintaining, troubleshooting, and improving those analytics features (including model training) in de‑identified or aggregated form; and

c)        complying with applicable law.

This licence continues only for as long as your Analytics Data remains on the Maiden Century platform with regard to the SaaS Products and terminates upon your deletion of that data, subject to reasonable backups retained for security and compliance purposes.

5.4 Ownership. Except for the limited licence above, you retain all right, title, and interest in and to the Analytics Data. The Company does not claim ownership of, or any exclusive rights in, your Analytics Data and will not use it for external marketing or any commercial purpose unrelated to the analytics services without your explicit written consent.

5.5 User to User Access. Analytics Data is not shared with other users of the Site except as you direct (for example, by explicitly collaborating within a workspace).

5.6 Moderation. The Company may review Analytics Data to ensure compliance with this Agreement and applicable law and may remove or disable access to Analytics Data that violates these terms.

6. LINKS TO THIRD-PARTY WEBSITES

This Site may contain links to third-party websites that are not owned or controlled by Company. Company assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Company does not censor or edit the content of any third-party websites. By using this Site you expressly release Company from any and all liability arising from your use of any third-party website. Accordingly, Company encourages you to be aware when you leave this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

7. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

You specifically acknowledge and agree that your use of this Site shall be at your own risk and that this Site are provided "as is", "as available" and "with all faults". Company, its officers, directors, employees, agents, disclaim all warranties, statutory, express or implied, including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Company, its officers, directors, employees, and agents make no representations or warranties about (i) the accuracy, completeness, or content of this Site, (ii) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, and/or (iii) the services found at this Site or any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, and company assumes no liability or responsibility for the same.

In addition, you specifically acknowledge and agree that no oral or written information or advice provided by company, its officers, directors, employees, or agents, and third-party service providers will (i) constitute legal or financial advice or (ii) create a warranty of any kind with respect to this Site or the services found at this Site, and users should not rely on any such information or advice.

The foregoing disclaimer of representations and warranties shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this Site or the services found at this Site.

8. LIMITATION OF LIABILITY

In no event shall company, its officers, directors, employees, agents, and all third party service providers, be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any damages that may result from (i) the accuracy, completeness, or content of this Site, (ii) the accuracy, completeness, or content of any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, (iii) the services found at this Site or any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, (iv) personal injury or property damage of any nature whatsoever, (v) third-party conduct of any nature whatsoever, (vi) any interruption or cessation of services to or from this Site or any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, (vii) any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this Site or any sites linked (through hyperlinks, banner advertising or otherwise) to this Site, (viii) any user content or content that is defamatory, harassing, abusive, harmful to minors or any protected class, pornographic, "x-rated", obscene or otherwise objectionable, and/or (ix) any loss or damage of any kind incurred as a result of your use of this Site or the services found at this Site, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not company is advised of the possibility of such damages.

In addition, you specifically acknowledge and agree that any cause of action arising out of or related to this Site or the services found at this Site must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action shall be permanently barred.

The foregoing limitation of liability shall apply to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this Site or the services found at this Site.

9. INDEMNITY

You agree to protect, defend, indemnify and hold harmless Company and its officers, directors, employees, agents from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Company directly or indirectly arising from (i) your use of and access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the SaaS Products found at this Site.

10. DATA TRANSFER

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers. For more information you can visit our Privacy policy - https://www.maidencentury.com/privacy-policy

11. AVAILABILITY OF WEBSITE

Subject to the terms and conditions of this Agreement and our policies, we shall use commercially reasonable efforts to attempt to provide this Site on 24/7 basis. You acknowledge and agree that from time to time this Site may be inaccessible for any reason including, but not limited to, periodic maintenance, repairs or replacements that we undertake from time to time, or other causes beyond our control including, but not limited to, interruption or failure of telecommunication or digital transmission links or other failures.

You acknowledge and agree that we have no control over the availability of this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

12. DISCONTINUED SAAS PRODUCTS

Company reserves the right to cease offering or providing any of the SaaS Products at any time, for any or no reason, and without prior notice. Although Company makes great effort to maximize the lifespan of all its SaaS Products, there are times when a Service we offer will be discontinued. If that is the case, that product or service will no longer be supported by Company. In such case, Company will either offer a comparable Service for you to migrate to or a refund. Company will not be liable to you or any third party for any modification, suspension, or discontinuance of any of the SaaS Products we may offer or facilitate access to.

13. FEES AND PAYMENTS

You acknowledge and agree that your payment will be charged and processed by Maiden Century Inc.

You agree to pay any and all prices and fees due for SaaS Products purchased or obtained at this Site at the time you order the SaaS Products.

Company expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you.[SR5]

Except as expressly provided in these Terms, all charges and payments are non-refundable, non-cancellable, and non-creditable, even if your SaaS Products are suspended, terminated, or transferred prior to the end of the SaaS Products term.

14. NO THIRD-PARTY BENEFICIARIES

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

15. COMPLIANCE WITH LOCAL LAWS

Company makes no representation or warranty that the content available on this Site are appropriate in every country or jurisdiction, and access to this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site are responsible for compliance with all local laws, rules and regulations.

16. GOVERNING LAW

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of United States, New York, to the exclusion of conflict of law rules.

17. DISPUTE RESOLUTION

Any controversy or claim arising out of or relating to these Terms of Services will be settled by binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration must be conducted in United States, New York, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

18. TITLES AND HEADINGS

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein.

19. SEVERABILITY

Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

20. ADDITIONAL TERMS FOR EXCEL ADD-IN USERS[SR6]

a. Scope of Application

This section applies specifically to your use of Maiden Century’s Excel Add-ins, including those related to the IDEA and EDGEtimates platforms. These Add-ins enable users to fetch and work with financial data from Maiden Century's SaaS Products within Microsoft Excel through integration with the Microsoft Office ecosystem, including AppSource.

b. Data Access and Authentication

The Excel Add-in may require users to authenticate using Maiden Century-provided credentials. Authentication information is stored securely and is used only to establish sessions and authorize your access to data as permitted by your subscription.

By using the Add-in, you consent to:

  • The collection of metadata including usage behavior, configuration settings, and performance diagnostics.
  • Logging of user queries made through the Add-in to help improve service delivery and resolve technical issues.

·       For data logging and metadata collection please visit our privacy policy https://www.maidencentury.com/privacy-policy

No personal spreadsheet data will be collected, stored, or transferred by the Add-in unless explicitly permitted or required for support purposes.

c. License and Restrictions

Your use of the Excel Add-in is governed by the same usage and content restrictions applicable to other SaaS Products under this Agreement. Additionally:

  • You may not reverse engineer, decompile, or disassemble the Add-in or attempt to extract its source code.
  • You may not use the Add-in in ways that interfere with Maiden Century's systems or abuse its data access protocols.

Maiden Century grants you a non-exclusive, non-transferable, revocable license to use the Add-in solely for your internal business use during the subscription term.

d. Support and Updates

Support for the Excel Add-in is provided through our designated support channel at:

  • Support URL: https://support.maidencentury.com/excel-addin
  • Email: support@maidencentury.com

The Add-in may be updated periodically for performance improvements, security patches, or feature enhancements. By continuing to use the Add-in, you consent to such automatic updates.

e. Termination and Deactivation

Your access to the Excel Add-in may be revoked if:

  • You breach any terms of this Agreement;
  • Your subscription to the underlying product (IDEA or EDGEtimates) is suspended or terminated;
  • Required consent for data processing is withdrawn.

In such cases, the Add-in may stop functioning or restrict data access accordingly.

f. Microsoft AppSource Integration

You acknowledge that the Excel Add-in is distributed via Microsoft’s AppSource marketplace and may be subject to additional AppSource Terms of Use or Microsoft licensing terms, which are independent of Maiden Century. You are responsible for ensuring your organization complies with such terms.

g. If there is any inconsistency between this Terms of Service and the End User License Agreement governing the Excel Add-in, the terms of the End User License Agreement shall govern solely with respect to the Excel Add-in.

21. CONTACT INFORMATION

If you have any questions about this Agreement, please contact us by email or regular mail at the following address:

Maiden Century, Inc

228 Park Ave S #508042 New York, NY 10003-1502

United States, New York

privacy@maidencentury.com